Shipping and Order Processing
POLICY
ORDER PROCESSING AND SHIPPING
ORDER PROCESSING
Please allow 2 – 5 business days for your order to be processed. This includes receiving your order, validating the information, notifying the Print-on-Demand (POD) company if applicable, and packaging the order(s)for shipping.
You will receive an email from DreamBlueArt letting you know the order is being processed.
Orders received after 5:00 pm Eastern will be processed the next business day.
Although we will do everything possible to keep within our time window, during peak periods or because of COVID-related delays, the times may be longer.
It is highly recommended you include your telephone in your order – this will minimize the risk of an order being lost in transit and make delivery of the order smoother.
SHIPPING
After your order is fully processed, it is shipped out.
- The shipping time for art products on canvass or paper depend on the size of the product and mode of transportation. It also depends on your location - all determined at the point of sale. The order processing and shipping administration will be done directly by DreamBlueArt.
- The shipping time for POD products depends on your location, but typical shipping times in North America are 3 – 6 days and shipping times for International are 5 – 15 days. A few items may have longer shipping times. The fastest and most reliable mode of shipment will be selected within the fulfillment company’s shipping flat rates (see next section for more details).
FLAT RATE SHIPPING
All POD product shipping is based on a flat rate shipping fee for particular regions/countries. The actual rate is displayed during checkout. The table is a guideline of approximate flat shipping rates for the main product categories in Canada and the United States.
Your order may be subject to import duties and fees, which may be incurred once a shipment reaches your destination country. These fees may vary depending on your order value, country limits, and other factors based on the product itself. DreamBlueArt is not responsible for these charges if they are applied. You, as the end recipient/receiver, are your responsibility for these fees.
All shipping and packaging costs exclusively associated with the purchase of traditional and commissioned art works on either canvass and art paper from DreamBlueArt are included in the price of the art product.
No shipping costs are incurred by the Customer for download of digital art.
FREE SHIPPING
Free shipping is available for customers in Canada, United States, and United Kingdom only. It applies to POD product purchases – the shipping fees are waived after a minimum purchase value of is reached – depending on the region. Canada: CDN$ 85.00 | United States: US$ 85.00 | Great Britain: GBP £60.00
The minimum purchase amount currency displayed on the DreamBlueArt store is based on your online access location (online location) .
NOTE: The final purchase total is based on your ‘ship to’ address.